FOR SUCCESSFUL MANAGED SERVICES

Our service governance model defines, implements, monitors and constantly develops and improves structures and processes, roles and the rules of the game.

WHY SERVICE GOVERNANCE?

Where managed services are provided, sensitive and what are intrinsically very different organizational cultures often come together. This constellation alone demands in-depth interaction between the people and organizational units involved.

Service governance is designed to shape this interaction and to oversee the implementation and management of high-quality services.

The trends toward digitalization and automation are placing ever more complex demands on IT systems and services. A structured service governance model is imperative if these demands are to be fully satisfied.

Purchasing complex IT services can erode efficiency and, in worst-case scenarios, drive up hidden costs. Again, clearly structured service governance is essential if these services are to be provided in different forms but with systematic efficiency.

HOW YOU BENEFIT

  • Fully managed services
    Allgeier ES gives you the full spectrum of IT services from a single source

  • Lower costs
    Thanks to a structured and coordinated governance process

  • Efficiency gains
    Thanks to the harmonization of your managed services

  • Competitive advantages
    Thanks to digital and automated processes that get you fit for the future

WHY CHOOSE ALLGEIER ES AS YOUR PARTNER?

Allgeier ES is one of the pioneers of managed services on the German IT market, with a special focus on mission-critical ERP systems.

Our understanding of partnership is interacting and working together as equals. With this in mind, efficient structures and processes are always flexibly aligned with specific customer needs. In-depth integration with the customer ensures that knowledge is retained for the long run, a solid understanding of the business challenges is communicated and scalability is made simple.

  • ITIL Toolkit Standardized roles, processes, rules and tools

  • Service Manager The pivotal interface

  • Executive Sponsor To harmonize the strategic areas of focus on both sides

  • Transition Project To establish dynamic governance structures and processes

WHAT OUR SERVICE GOVERNANCE EXPERTS HAVE TO SAY

We asked one of our people why you should choose Allgeier ES as your service governance partner.

Interaction between equals is what makes the difference at Allgeier ES.

When you work with us, you meet people who work with you every day to find the right solutions. We don’t do anonymity!”


Akos Gal, Service Design & Improvement
Michael Hummel Alllgeier ES

Interested in our service governance model?

Michael Hummel, our Head of Service Management SAP, will be happy to help you.

Contact Michael now
Michael Hummel Alllgeier ES

Interested in our service governance model?

Michael Hummel, our Head of Service Management SAP, will be happy to help you.

Contact Michael now